Every business is different, and having clarity is key to making the right decisions. Common questions are addressed to provide a clear understanding of services, approach, and delivery, ensuring expectations are aligned and decisions can be made with confidence.
FAQs
Is support provided after implementation?
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How secure is our business data?
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What happens to our data after the engagement is complete?
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Can you work with our existing systems?
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How long does a typical project take?
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Do you offer ongoing support after implementation?
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How do you approach operational improvement projects?
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What makes Virtus Analytics different?
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Do you provide one-off projects or ongoing partnerships?
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What tools and technologies do you work with?
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Can you work with cloud-based and on-premise systems?
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What level of involvement is required from our team during a project?
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Can solutions scale as our business grows?
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PROCESS
From insight to action
Every business operates differently, which is why the process begins with understanding your specific challenges, goals, and operational requirements. The focus is not just on producing reports, but on identifying practical opportunities to improve performance, efficiency, visibility, and profitability.
1. Initial Enquiry & Business Overview
Complete the contact form with details about your business, current challenges, and the outcomes you are looking to achieve. This helps build an initial understanding of your operations and priorities before the engagement begins.
The information provided is reviewed to assess the underlying business requirements, identify potential improvement opportunities, and determine the most effective analytical or operational approach.
This stage helps define:
The likely root causes of current issues
Areas where visibility may be lacking
Potential efficiency or profitability improvements
Data quality or process concerns
Recommended project direction and priorities
3. Discovery Consultation
Once the initial assessment is complete, a consultation is arranged via Microsoft Teams, phone, or online meeting. This session allows for a deeper discussion around operations, workflows, systems, reporting requirements, and business objectives.
The goal is to ensure there is a clear understanding of:
Current operational processes
Existing reporting and systems
Key frustrations and bottlenecks
Performance expectations
Success measures and priorities
4. Solution Design & Project Scope
Based on the consultation and analysis, a tailored approach is developed outlining the recommended solution, project scope, deliverables, estimated timelines, and implementation approach.
This stage provides clarity around:
Project objectives and priorities
Expected deliverables and reporting outputs
Budget expectations and project sizing
Data access and system requirements
Implementation approach and support requirements
Key success measures and performance outcomes
Project scope and deliverables can be scaled to align with budget requirements, allowing solutions to remain practical, focused, and tailored to the specific needs and priorities of the business.
5. Analysis & Development
Data is analysed to uncover trends, inefficiencies, inconsistencies, and operational opportunities that may not be visible through standard reporting. Solutions are then developed with a focus on practical usability, clarity, and measurable business improvement.
Deliverables can be provided in a range of formats depending on business requirements, including:
Executive summary reports focused on operational insights and improvement opportunities
Interactive dashboards and live reporting platforms
Automated reporting and scheduled data outputs
KPI scorecards and performance tracking frameworks
Custom reporting solutions integrated with existing systems
6. Review & Refinement
Findings, dashboards, recommendations, or solutions are presented for review and discussion. Feedback is incorporated to ensure outputs align with operational requirements and business goals.
This stage ensures:
Reporting is relevant and actionable
Dashboards are practical and easy to use
Recommendations align with operations
Stakeholders have clarity and visibility
7. Implementation & Ongoing Improvement
Where required, support can continue beyond delivery to assist with implementation, optimisation, monitoring, and ongoing performance improvement.
